Visiting Policies

Visiting hours are from
6.00 AM - 9.00 PM


Visiting / viewing hours for special nursing care units such as the Intensive Care Unit (ICU), Genesis and Neonatal Transitional Unit, may vary depending on the unit policies.


Children below 7 years of age are discouraged from visiting confined patients.


Patients in private rooms are allowed a maximum of two (2) family member / watchers to stay with them during the night, and one (1) family member for patients in semi-private rooms and ward.

Covid-19 Visiting Guidelines

  • NO VISITORS ARE ALLOWED in all inpatient care units. Online family visits may be arranged with Customer Experience staff at (02) 8-771-9000 locals 5827 or 5829.
  • Negative RT-PCR swab test results are required for both patients and their companions before elective Inpatient admission. The test results must be dated at most five days from the time of admission. Both patient and companions must keep themselves within their bubbles or unexposed to other people with confirmed or suspected COVID-19 and asymptomatic at the day of confinement. Patients’ companions must remain the same throughout confinement; otherwise, a five-day old RT-PCR test result is required for each new companion.
  • All patients, both Inpatients and Outpatients, and their companions must WEAR FACE MASK AND FACE SHIELD AT ALL TIMES while in the hospital premises and even within their private rooms, unless medically justified by their attending Physician. This is to protect both patients and staff from infecting others and getting infected by others.
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