ADMISSION

ADMISSION FOR NON-EMERGENCY CASES

Arrangement for admission is made during a patient’s appointment with the doctor at our Medical Office Building. Fill out a pre-admitting record. This will be forwarded to the Admission Department. During admission, please inform our Admitting Staff if you plan to use your HMO, health insurance, or corporate credit line to pay for your hospitalization. Our staff will inform you if your particular HMO, health insurance company, or employer has an existing direct billing arrangement with the hospital. Kindly ensure that your HMO, health insurance, or employer will submit a Letter of Authorization/Guarantee to the hospital upon discharge. PRE-ADMISSION PAYMENT

IN-PATIENT STAY 50% of estimated financial responsibility. Collected prior to admission.


OUTPATIENT SURGERY, PROCEDURE, OR PACKAGE • 100% of estimated cost of the operation or procedure. • If you have a local third party insurance, or overseas insurance covered by a contract between the hospital and insurance company, you will be required to pay the estimated co-pay and deductibles in accordance with your third party policy. • The Doctor’s Office will advise you of the day and time of your admission. • On the day of admission, proceed to Guest Services located at the lobby. They will usher you throughout the process from coordinating with Admissions Office to escorting you to your room. ON SURGICAL PATIENTS Patients scheduled to undergo surgery must follow the following Pre-Operative Anesthesia Instructions: • A fasting period prior to the operation is required. No drinking nor eating. • For ADULTS: 6 hours before surgery. • For CHILDREN aged 2-6: 4 hours • For NEWBORN to age 2 YRS OLD: 2 hours.


However, patients may take morning medications (e.g. antihypertensive, anti-angina) with very little sips of water. INPATIENT SURGERY You will be admitted not later than 8:00 pm on the night prior to the day of the operation. OUTPATIENT SURGERY Be at the hospital at least two hours before the scheduled operation. Please bring: • Pre-anesthetic evaluation form • Lab Results • Chest X-Ray Results • Clearance Forms from other doctors • History / PE forms completed by surgeons • Surgeon's order sheet • We advise you to bring along a companion who can take you home after the procedure.


ADMISSION FOR EMERGENCY CASES In the event of an emergency, admission to Asian Hospital and Medical Center is arranged through the Emergency Room.


All financial interactions will be deferred for any patient in critical condition until his or her condition is stabilized.


In our triage area, patients are promptly assessed and monitored.


After a quick assessment, patients can be transferred to enclosed observation areas within the emergency services complex, which offer more privacy and are conducive to healing.


Critically ill patients are monitored closely with our cardiac monitor


Highly accessible, our well-equipped treatment area provides quick and intensive care for trauma and critically ill patients.' Contact Emergency Services Direct Line : +632 876 5807 Trunk line : +632 771 9000 ext. 8195 / 8196 /8197 Ambulance Hotlines : +632 771 9000 ext. 5739 / 5740 / 5741 ADMISSION FOR MATERNITY Arrangement for admission is made during a patient’s appointment with the doctor at our Medical Office Building. Fill out a pre-admitting record. This will be forwarded to the Admission Department.


During admission, please inform our Admitting Staff if you plan to use your HMO, health insurance, or corporate credit line to pay for your hospitalization.


Our staff will inform you if your particular HMO, health insurance company, or employer has an existing direct billing arrangement with the hospital.


Kindly ensure that your HMO, health insurance, or employer will submit a Letter of Authorization/Guarantee to the hospital. PRE-ADMISSION PAYMENT INPATIENT STAY 50% of estimated financial responsibility. Collected prior to admission. OUTPATIENT DELIVERY 100% of estimated cost If you have a local third party insurance, or overseas insurance covered by a contract between the hospital and insurance company, you will be required to pay the estimated co-pay and deductibles in accordance with your third party policy. ABOUT DELIVERY PROCEDURES NORMAL DELIVERY Please proceed to Genesis Center at the Third Level. CESAREAN DELIVERY Proceed to Admission Department 6-10 hours before the scheduled operation. Upon completion of the pre-admitting record, our Guest Services staff will escort you to your room. One hour before the scheduled cesarian procedure, you will be brought to the Genesis Center. If you are experiencing labor pains or at your doctor’s request, you may proceed directly to the Genesis Center.


COMPLIMENTARY CANDLELIGHT DINNER Because new life is always a celebration. On the night prior to being discharged, we offer a small token of celebration by treating the mother and her partner to a candlelight dinner. COMPLIMENTARY MATERNITY BAG Basic essentials that will be useful to new moms. A handy gift to you prior to discharge. GENERAL HOSPITAL POLICIES 1. Upon admission, you will be provided with a wrist identification band citing vital information for your care. Please wear your wrist identification band at all times. 2. Asian Hospital doctors, nurses and staff work hard to ensure a healing environment, free from noise and other disruptions. Patients and staff are required to speak softly and with respect to each other. Any form of disruptive behavior will be immediately reported to and definitively managed by our security staff. 3. While our doctors, staff, and guards collaborate to secure the safety of our patients and visitors in the common use areas and treatment units of the hospital, patients must secure their rooms and personal belongings. For this reason, bringing personal valuables (i.e. jewelry) to the hospital is discouraged. Such items, if brought to the hospital, may be deposited in the hospital vault. For inquiries, call the Admission Department at local numbers 5716 to 5718. 4. Patients are not allowed to bring their own medications and medical supplies that are available at AHMC Inpatient Pharmacy. Home furnishings and electrical appliances are prohibited to be brought to the hospital as well. 5. Smoking is strictly prohibited within the building premises of Asian Hospital. 6. Firearms, explosives and the like are strictly prohibited. The security guards will check all personal belongings and will require you to deposit such items in the hospital vault. THINGS TO DO BEFORE YOUR HOSPITAL STAY 1. Get friends and relatives to help you through your hospital stay. Monitor your routine care and interpret, protect and promote your needs, wishes, comforts, and choices. 2. Consider assigning a trusted person such as a legally assigned health proxy or a person closest to you, to make decisions about your care in case you cannot do that for yourself. 3. Organize a schedule for family and friends to be with you in the hospital, especially during your first few days of confinement. Request people to visit you in the morning when you are most awake and when they can talk to the doctors and nurses caring for you. Nurses shift duties and round their patients at 6 am, 2 pm, and 10 pm. Doctors usually round patients in the morning or late afternoon. 4. Make sure your doctor knows every prescription, over-the-counter medication, vitamins, and herbal remedy you take and the dosages. Bring all your medications in a clear resealable plastic container and show them to your doctors and nurses. Medications, including herbals and vitamins, interact with each other. If you do not inform the staff of ALL the drugs and herbals you are currently taking, you can develop adverse effects from the new drugs that they will prescribe. 5. Alert your doctors and nurses to any allergies you have to any medications or foods. 6. Find out all the details of your surgery, procedure or treatment. Take someone with you to all appointments to help listen and take notes. Ask your doctor to explain the following to you in plain language: 7. What is the plan for pain management (type of medication, dosage, and schedule)? Under-treated pain is a primary stressor on the body and spirit of a patient and is a serious impediment to healing. Who will assess and treat you for any pain and how will this be done? 8. Who is the hospital point person for you in the recovery room or ICU after surgery the – the surgeon, a nurse, a resident? Your family needs to know exactly who is supervising recovery care and who to contact if there are any concerns or problems and how they will be informed about your condition. 9. What are the phones and other contact details of your doctors and their clinic in case there is an emergency? 10. How will you take care of your operative site? What can you expect as you heal? What type of care is involved for the operative site? Will a hospital staff member call you after surgery to inquire about the status of your surgical site? 11. Begin planning for your discharge now – especially if you will be having outpatient surgery. What will you need for home care? Make sure you understand and ask for written care instructions when it is time to be discharged. 12. If you are having outpatient surgery, make sure you wear loose-fitting clothes and shoes that are easy to get on and off. 13. Leave all valuables at home or give them to a family member who comes with you.